Text messaging for businesses is a new method of communicating with your customers and it’s also a great way to drive more sales through your business. People are going mobile today and nearly everyone with a cell phone has text services. Some people even prefer texting to actual phone calls. So it’s time for businesses to catch up with the trends and change the way they are communicating with clients and customers. Let’s look at some of the ways your service based business can connect with your customers and increase sales.
Because a service business is generally thought to be a more personal type of business the connection of person to person communication is important for negotiating service, and for follow up. This type of messaging allows you to connect with your clients and keep them coming back. There are several ways to use text messaging to improve your customer communications via technology.
Integrated Text to Win- Advertising a text to win campaign on your website and other promotional methods lets your customers feel as if there is more interaction with you. Encourage the customers to text a certain word to you in order to be eligible to win a prize. A free service appointment is a great offer that many customers will be eager to win. This allows you to build your mobile database at a rapid pace. Get the facts about business text messaging
Alerts via Text- Text message alerts help your customers keep up to date with specials, sales and news about your business. You can send a group message to let all of your customers know when you are having a special offer or individual texts to clients to schedule a follow up appointment. The convenience of text messaging means that your calls won’t interrupt dinner or family time and your customers can read and respond at their convenience.
Add Text to Screen Messaging- Integrate text to screen messaging on your website to encourage customers to post their thought on your site via text message. This is a way to provide interactive fun as well as service to your customers.
Text Coupons- Consider offering your customers a discount the next time they use your services. Rather than mailing out coupons, you can easily send a text message mobile coupon. Text coupons are a great way to boost sales and garner interest.
Because texting is easy to use and quick to show results it’s becoming more and more a part of business. With many different campaign options and interactive marketing all service businesses can benefit from implementing just one of the great text message strategies. If you go for a multi-layered approach using many of the text marketing options you’ll see a much greater increase in business.
It doesn’t matter what sort of service business you have, you can use text campaigns to involve and welcome your clients in several ways. Whether you want to send out free haircut coupons or notify your client base of an upcoming special sale you can use text messaging to get the job done faster and less expensively than printing coupons, mailing and distributing flyers. Cut down on the time you spend taking care of marketing with text messaging and you’ll have more time to service your customers.